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Most small businesses rely on email as their preferred form of communication. Either internally or externally to clients, customers and suppliers, email is the go-to format we’d be lost without. Our love affair with it is no surprise – it’s quick, simple and provides a paper trail. But its convenience doesn’t always mean relaxed. In fact, poor email communication can hurt your reputation and cost you customers. Here’s how to be smart with your business email: Manage your inbox: Your inbox is only for items you still need to access. Once you’re finished with an email, you should delete it or archive it. If you were to imagine your inbox

Woah, who slammed on the brakes? Your computer used to speed through startup and let you open almost everything at once, but now it’s struggling to crawl along! Everything takes so much longer or crashes without warning. Something isn’t right. If it’s gotten so bad that you’ve found yourself drooling over the idea of a new computer, even though your system isn’t that old, we’ve got some good news: you can get your whizzy speeds back with a little TLC. Computers generally start slowing down within 12 months, but it’s not because their parts are broken. And it’s not because they’re faulty. It’s not even because you have so many

You’ve seen all the ads for Office 365. They’re popping up on your desktop, your employees are sending you meaningful looks, and clearly, it’s not going away. You’ve probably even jumped online to see what all the fuss is about. But is Office 365 a necessary upgrade for your small business? The answer is yes. It’s more than a refreshed set of tools, it’s an efficiency and productivity powerhouse. Here are 7 spot-on reasons why small business owners should upgrade now. Data security is built in Office 365 was created with data security at its core. The built-in compliance and security protocols mean your cloud storage is safe, and you

Online banking has boomed in the past few years to become the new norm. Branches are out and apps are in. Half the time when you visit a branch, you’re steered towards a computer for a DIY transaction – with optional assistance. But is internet banking really safe? You’re always told to keep your financial details private, but now also to jump on board the online banking train – talk about a push/pull scenario! The good news is you CAN bank safely online with a few simple precautions. Always type in the website address Many attackers will attempt to trick you into clicking a fake link to your bank website.

Digital cameras are great, and thanks to smartphones, we have one with us almost all the time. We’re taking more photos than ever before, and building a lifetime of digital data. But despite the enormous value of these photos and videos, most people don’t have a backup. It’s time to shine a light on this essential task and make it a regular habit before those precious memories are gone forever. If you asked someone what possession they’d save from a house fire, most would say photos, and they’d make a point of grabbing a frame or album on the way out. But with digital photos, you don’t need a fire

Finding the balance between Facebook privacy and Facebook fun can be challenging. It’s a double-edged sword that allows us to connect with friends no matter where they live, but it also publicly shares information that just a few years ago, we’d never dream of putting online. You can search for people based on where they went to school, town they live in, clubs they belong to, who they’re related to…but when is it too much? Your birthday is the first piece of info collected when you sign up, and it’s great getting birthday wishes from friends and family when it appears in their newsfeed. But while Facebook is sending you