Blog
Nick Spicer

Locking Up Cybersecurity with a Managed Services Provider

Cybercrime is not the most costly of illegal activities. That dubious distinction goes to government corruption, followed by drug trafficking. Cybercrime comes in third. Yet cybercrime does take the top spot when it comes to numbers of victims. A managed services provider can help. Cybercrime has hundreds of millions of victims. Two-thirds of people online have experienced personal information theft or compromise. A 2018 McAfee Security study suggested that represents more than 2 billion individuals! If any of those people works at your business, it could mean trouble for your security, too. Why? People tend to think they have too many passwords to remember. So, they use the same login

Read More »
Blog
Nick Spicer

Time for What Matters: Essential Windows Shortcuts

The average person spends 90,000 hours at work. These hours can cost us sleep, affect our mood, and cause us to gain weight. Oh, and work can cause stress, too. We can’t give you a “get out of work free” card, but these essential Windows shortcuts will help you save time. By gaining efficiency at your computer, you may find you have more time for what matters. At work, this may be devising new innovations or getting out in the field. At home, these shortcuts can free up time to play a board game with the kids or do some gardening with Grandma. Ctrl + X to Cut Think about

Read More »
Blog
Nick Spicer

Handle with Care: Sending Data Securely

In our digital economy, we send and receive information quickly online. The Internet offers immediate communication with colleagues, clients, vendors, and other strategic partners. Yet we shouldn’t prioritize convenience over data security. What data do you send in a day’s worth of emails? Sensitive data you send might include: personally identifiable information (PII); credit card or payment card information; attorney–client privileged information; IT security information; protected health information; human subject research; loan or job application data; proprietary business knowledge. The problem is people sending without thinking about the security of the transmission. One way to gauge the need for security is to consider how you might send that same information

Read More »
Blog
Nick Spicer

Island Hopping: Not Always a Good Thing

The phrase “island hopping” conjures up positive images. You might think of cruising beautiful sandy beaches on a tour of tropical islands. Too bad cybercriminals have given the term a new, less pleasant spin. Island hopping is an increasingly popular method of attacking businesses. In this approach, the cybercriminal targets a business indirectly. The bad actors first go after the target’s smaller strategic partners. So, vendors or affiliates, who might not have the same level of cybersecurity, become stepping stones to hop. Attackers might hack into smaller businesses handling the target’s HR, payroll, accounting, healthcare, or marketing. Then, they take advantage of the pre-existing relationship to access the final destination.

Read More »
Blog
Nick Spicer

Why Computer Repair Is Best Left to Experts

Many of us have one solution to try when something goes wrong with our computers: turn it off and back on again. When that doesn’t work, we panic: “How am I supposed to do anything?” People often turn to a friend or family member for help in the moment. But computer repair is better left to experts. Calling tech support (if that’s an option) can be time-consuming and frustrating. So, people turn to the nearest teenager or that cousin with all the latest technological gadgets. Think of it this way, though: Driving a car doesn’t mean you can fix one. Having a lot of cars doesn’t show the owner knows

Read More »
Blog
Nick Spicer

Do Macs Get Viruses?

Many Apple owners believe their Macintosh computers are immune to viruses. Apple itself has run ad campaigns promising its computers “don’t get viruses”. And those who have owned a Mac for years, decades even, are particularly prone to believing. After all, nothing’s happened to them yet. Regrettably, Macs do get viruses, and the threat is growing. For a long time the argument was that cybercriminals didn’t bother to develop Mac viruses. There weren’t enough users to justify the effort. Instead, they’d focus on the lower hanging fruit – PCs running Windows. Yet Apple’s market share is on the rise, and it’s increasingly common to see Macs in the workplace, especially

Read More »
Blog
Nick Spicer

Why is My Brand New Laptop So Slow?

Your old computer is beginning to slow down. So, you invest in a shiny new laptop. The clouds part and the sun shines down on this bright and lovely new device. Everything will be faster and easier. Only, from the first day, the new laptop is lagging. Why is it running so slow? One of these might be the reason. #1 Not enough computing power. In many cases, the laptop doesn’t have enough RAM (Random Access Memory). RAM is the computer’s main memory. This helps your computer do more at once. Information from the operating system, application programs and data are kept here, when in use, for quicker processing. RAM

Read More »
Blog
Nick Spicer

Are You Sick of Ongoing IT Issues?

Like a persistent cough or muscle strain that won’t go away, many IT issues prove ongoing. Every time they come back you think about getting an expert’s opinion. Then, the cough fades, you can walk freely again, or your computers are back up and running. You keep on going. Until the next time. If you’re sick of ongoing issues with your IT, look to a Managed Service Provider (MSP) for help. There are many IT ailments that can negatively impact your ability to do work. Let’s consider some of the particularly common ones, and why an MSP is the right prescription. #1 Network and Internet issues. Business is done online

Read More »
Blog
Nick Spicer

Avoiding Growing Pains – Tech Tips for a Thriving Business

Maybe you started your business in a basement or home office. It was just you at the beginning. Then, your service or product gained traction. The number of staff grew, and you moved into an office. It’s amazing how far you’ve come. Better still, your business continues to grow. It may be time to consider some of these tech tips to help your thriving business. #1 Upgrade to Business-Grade Cloud Services Perhaps you’ve been relying on free software from Gmail, Outlook, or Dropbox. Who can argue with free email, calendars, collaboration and file storage right? Well, it may be time to upgrade to the business versions of the software your

Read More »